All items placed for sale/purchase on this website are in stock and are handmade items. As Handmade items are made by hand - they are usually one of a kind and can have slight differences.
Some items listed are booking fees for workshops. You have the right to cancel within 72 hrs if you are unable to attend workshop, you will recieve a refund for your paid booking fee/s. if cancelation is reported after this time we are unfortunately will NOT be able to process any refunds.
All orders processed are shipped within 3 days and delivery within 7 days.
All orders are shipped with Regular Australia Post.
All orders incur a Shipping Charge as per:
$5.95 for items under 3kg/$120
5% of Order Total over $120
We will contact you in this instance - You will pay Flat Rate on Checkout then once Invoiced if any due balance we require all monies are paid before order is submitted for processing.
Returns
Any faulty or damaged items can be returned for a substitution or refund. Returns must be authorized before returning, all returned products are shipped with customer covering the Postal Cost.
Any Questions regarding Shipping and Returns, please contact us at sales@melcreations.com.au
